Terms & Conditions
GENERAL CONDITIONS FOR ONLINE SALES
EFFECTIVE DATE: APRIL 14TH, 2019
The General Conditions of Sale detailed below (hereinafter referred to as the "General Conditions"), govern, to the exclusion of all other terms, the contractual relations between any non-professional user of the training collective website (hereinafter referred to as the "User" or "You") and the merchant, trainingcollective.net that belongs to TRAINING COLLECTIVE. These General Conditions shall be the sole applicable conditions and supersede all other conditions, save as otherwise exceptionally provided in advance, expressly and in writing.
TRAINING COLLECTIVE may need to amend certain provisions of its General Conditions without notice and, accordingly, these conditions must be re-read before any order is placed on our website.
The General Conditions are accessible at any time on our Website and prevail, if applicable, over any other version or any other contradictory document.
Such amendments shall be binding upon their being put online and shall not apply to contracts concluded previously. Each purchase from the Website is governed by the General Conditions applicable at the date of the order.
The User acknowledges having read these General Conditions and accepted them by checking the box provided for this purpose, before completing an online order. By checking this box, You undertake to abide by these General Conditions and by the Conditions of Use herein.
TRAINING COLLECTIVE uses the Website to offer for sale textile products and accessories manufactured by and/or for TRAINING COLLECTIVE or its commercial partners, if any, (hereinafter referred to as the "Products") to Users browsing our website The principal characteristics of the Products are shown on our Website.
It is hereby stated that the purchase of Products on the Website is reserved for non-professional, natural persons aged 18 years or over who have full legal capacity.
The Website does not allow the purchase of Products for resale. In this respect, the User's attention is especially drawn to the fact that his/her orders must not exceed twenty (20) Products per order TRAINING COLLECTIVE may also, at its discretion, reject any order that is abnormal in character. Any order of a Product offered for sale on the Website implies the User's full and unreserved acceptance of these General Conditions.
TRAINING COLLECTIVE takes the utmost care in putting information concerning the basic characteristics of the Products online, in particular by using detailed data sheets and numerous photographs illustrating the Products, in compliance with the highest market standards.
Only Products appearing on the Website at the date of the Customer's order are offered for sale.
The Product and price offers shall be valid for as long as they appear on the Website.
The prices charged are those displayed on the Website at the time of ordering.
Sale prices are indicated in euros including VAT and excluding delivery costs.
The Products available for sale are those listed on the Website; offers shall be valid for as long as they appear on the Website.
The price is payable in full, on the day the order is placed by the User.
The following payment methods are accepted by TRAINING COLLECTIVE:
- Payment by bank card (Maestro, MasterCard, Visa or Visa Debit)
- Payment by PayPal.
Your order will be debited when confirmed, provided authorisation to debit your account has first been received from the relevant payment centres, otherwise your order cannot be completed.
Under our commitment to payment security, we wish to inform You that TRAINING COLLECTIVE performs a reliability check on the information received when an order is made.
This step is part and parcel of our determination to curb Internet payment fraud and thus protect all consumers.
Accordingly, the TRAINING COLLECTIVE customer care team may require You, in certain cases, to provide additional information (e.g. a copy of an identity document, proof of address) to enable us to confirm your purchase and dispatch your parcel.
In this case, to ensure timely dispatch of your order, we advise You to provide a land-line telephone number where You can be easily contacted, and provide us with confirmation of the information entered or send us the documents requested during the day.
DELIVERY TERMS AND METHOD
TRAINING COLLECTIVE currently only delivers in mainland UK
For any request regarding shipping to the EU or International Shipping please contact our support team on: firstname.lastname@example.org
Your order will be delivered to the address supplied when the order is placed.
Delivery consists of the transfer to the User of the physical possession or control of the Products.
Deliveries may take up to 5 working days dependant on when the order was placed.
Our flat-rate delivery charge is £3.00 unless we are running our free delivery promotion.
TRAINING COLLECTIVE shall use its best efforts to adhere to the delivery times stated at the time your order is placed.
At this stage we do not offer refunds, if your product arrives faulty or damaged, please contact our support team: email@example.com
TRAINING COLLECTIVE reserves the right to request that the User return the non-compliant or damaged Product to it.
In the event of abnormal or unreasonable returns, TRAINING COLLECTIVE may refuse to honour any future order.
TRAINING COLLECTIVE processes personal data for the purposes of customer relations and market canvassing.
The User reserves the right to disable cookies by configuring the settings on his/her Internet browser. Doing so means that the User will no longer be able to use the personalised service provided by TRAINING COLLECTIVE via the Website.
Some pages on the Website may contain web beacons used to count the number of visitors to the Website and/or to supply a number of indicators to TRAINING COLLECTIVE.
These Web Beacons may be used with some of our partners, particularly for the purpose of gauging and improving the Website's effectiveness.
In any event, the information obtained using these Beacons is strictly anonymous and is used merely to gather Website-visit statistics for certain pages, for the purpose of better serving visitors to our Website.
These General Conditions and the order summary transmitted to the User form the entire contract that embodies all agreements made between the parties.
Applicable law and jurisdiction:
These General Conditions and the contractual relations between TRAINING COLLECTIVE and the User shall be governed by UK law.
All disputes which might arise from sale and purchase transactions concluded under these general conditions in relation to their validity, interpretation, performance, termination, consequences and repercussions and which cannot be resolved between satisfy and the user will be referred to the competent courts in accordance with the ordinary rules of law.
Nevertheless, TRAINING COLLECTIVE undertakes to seek an out-of-court resolution before taking any legal action
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